Welcome to Classic Flooring Solutions. These Terms and Conditions (“Terms”) govern your use of our website and services provided by Classic Flooring Solutions, including but not limited to flooring installation, refinishing, and repair services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website and services.
1. Acceptance of Terms
By accessing or using the website, you agree to comply with these terms and all applicable laws and regulations. You must be 18 years or older to agree to our service. If you do not agree to these Terms, please do not use the website or any of our services.
2. Changes to Terms
Classic Flooring Solutions reserves the right to modify, update, or revise these Terms at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically. Continued use of the website after any such changes constitutes your acceptance of the updated Terms.
3. Services
Classic Flooring Solutions offers a range of services, including installation, refinishing, and repair of residential flooring, including hardwood, laminate, vinyl, and tile. Service details, pricing, and availability are subject to change at the discretion of Classic Flooring Solutions.
4. Service Agreement
Once you have agreed to proceed with a service (installation, refinishing, repair, etc.), you will be required to sign a service agreement specifying the scope of the work, payment terms, and the scheduled completion date. These agreements will govern the relationship between you and Classic Flooring Solutions for each individual project.
5. Pricing
Pricing for all services is provided upon consultation and may vary based on factors such as the size of the project, type of materials used, and complexity of the work. All quoted prices are subject to change based on the final assessment of the scope of work, material availability, or unforeseen circumstances. Payment for services is due upon completion, unless otherwise specified in the service agreement.
6. Payment Terms
Payment for services provided by Classic Flooring Solutions is due as outlined in the service agreement. We accept payments via cash, credit card, check, or other methods specified in the agreement. Late payments may incur additional fees and interest, as specified in the service agreement.
7. Cancellation and Refund Policy
- Cancellation by Customer: You may cancel a service agreement by providing written notice to Classic Flooring Solutions at least 48 hours before the scheduled start date. Cancellations within this time frame may be subject to a cancellation fee.
- Cancellation by Classic Flooring Solutions: Classic Flooring Solutions reserves the right to cancel any service agreement if unforeseen circumstances prevent us from fulfilling the terms of the agreement. In such cases, we will notify you as soon as possible and issue a full refund for any payments made.
- Refunds: Refunds may only be issued in accordance with the terms of the service agreement. In general, no refunds will be given for completed work or products already installed.
8. Customer Responsibilities
You are responsible for:
- Ensuring access to the site where the flooring work will be performed.
- Providing accurate information regarding project requirements, including measurements, material preferences, and any other necessary specifications.
- Ensuring that the work site is free of obstructions or hazards that may delay or prevent the work from being completed.
- Paying all fees associated with the service on time, as specified in the service agreement.
9. Intellectual Property
All content on the website, including text, images, logos, and trademarks, are owned by Classic Flooring Solutions or its licensors and are protected by intellectual property laws. You may not use, copy, reproduce, distribute, or otherwise exploit any content from the website without prior written permission from Classic Flooring Solutions.
10. Privacy Policy
Your use of our services and website is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Limitation of Liability
Classic Flooring Solutions will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or website. Our liability for any claim related to these Terms shall be limited to the amount you paid for the service that is the subject of the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Classic Flooring Solutions, its affiliates, officers, employees, and agents from any and all claims, losses, damages, or expenses, including legal fees, arising out of your violation of these Terms or your use of our services and website.
13. Warranty
Classic Flooring Solutions offers a warranty on our services as specified in the service agreement. This warranty covers defects in workmanship and materials under normal use and conditions. The warranty does not cover damage caused by misuse, neglect, accidents, or modifications made by anyone other than Classic Flooring Solutions.
14. Force Majeure
Classic Flooring Solutions will not be liable for delays or failure to perform due to circumstances beyond our control, including but not limited to acts of God, labor disputes, supply shortages, or any other event beyond our reasonable control.
15. Governing Law
These Terms and any disputes arising from them will be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law principles. Any legal action or proceeding under these Terms shall be brought exclusively in the courts located in St. Louis, Missouri.
16. Dispute Resolution
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in St. Louis, Missouri. Both parties waive the right to a jury trial in any legal or equitable proceeding.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Any invalid or unenforceable provision will be modified to the extent necessary to make it valid and enforceable.
18. Entire Agreement
These Terms constitute the entire agreement between you and Classic Flooring Solutions concerning your use of the website and services. They supersede all prior or contemporaneous communications, whether written or oral, relating to the subject matter of these Terms.
19. Contact Information
If you have any questions regarding these Terms, please contact us at:
19. SMS Texting Policy
By providing your phone number and opting in, you consent to receive SMS messages from Classic Flooring Solutions, including updates, promotions, and appointment reminders. Message frequency varies, and standard message and data rates may apply. You can opt out anytime by replying “STOP,” and for help, reply “HELP” or contact us at (314) 302-7222. Your information will not be shared or sold, and our Privacy Policy provides further details. Classic Flooring Solutions reserves the right to modify or terminate SMS services at any time, with updates communicated via our website or SMS.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier network and other factors beyond our control.